How can I change my password?
You can change your password by clicking 'My 9292' in the top right of your screen. Then choose 'settings' and 'Change password'. Fill in your current password, followed by your new password. Click 'Save' and you're done.
I forgot my password. What do I do?
No problem, we will send you a new password. Click in the top right of the screen on 'log in', then choose 'Forgot your password?'
What does 9292 do with my personal data?
9292 uses your personal data to generate the My 9292 account, in order to give you personalized travel information. Your data will not be used for commercial actions and will not be disclosed to third parties. We might ask you to take part in an evaluation of our travel advice.
Can I synchronise with the new 9292 app?
In the new 9292 app there is no connection with the current My9292 functionality on the website. Adding frequently used locations and routes has been made available for everyone in the new 9292 app without needing an account.