How can we help you?
Find the answer to your question here or contact us.
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Frequently asked questions
Find the answer to your question here or contact us.
Lost something on public transport? Or do you have a comment about your journey?
Or do you have a question about a purchased ticket or season ticket? Contact the operator you travelled with. They will be able to help you.
Overview of public transport operatorsIs your question not here?
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Chat with us, or follow us on X (formerly Twitter).
Send an e-mail
Don't have a social media account? Email your comment or problem to reizigers@9292.nl.
Have a question about e-tickets in the 9292 app? Send an email to ticketing@9292.nl.
Call us
0900 - 9292
Monday to Friday: 07:30 – 19:00 hrs
Saturday, Sunday, and public holidays: 09:00 – 18:00 hrs
The call charges are €1 per minute with a maximum of €20 per call. Please note that after 20 minutes, the call will be automatically disconnected.
Our headquarters
REISinformatiegroep B.V.
Arthur van Schendelstraat 650
3511 MJ Utrecht