Information about the OV chip card can be found on this website under the tab Prices and subscriptions.

If you still have questions after reading this information, you can also check the website OV-chipkaart.nl or contact OV chip card customer service at 0900-0980 (usual calling rates).

Yes, you can buy separate tickets from the bus driver. The price often differs from the OV chip card rate that is listed at the bottom of the travel advice. Keep in mind that you can no longer pay everywhere with cash. The rate for a separate ticket can be found in the 9292 Travel Planner.

At the bottom of the travel advice, you will see the trip price for a one-way trip with an OV chip card without discount. Click on 'Show discount and details' for more price information. Then click on 'View all prices' for the explanation of all the rates in the screen that then opens. On the 'Regionaal' tab, you will also find information about buying a separate ticket.

At this moment this information is only available in Dutch at this location.

You can request an overview of your trips and the costs if you have a personal OV chip card or an anonymous OV chip card. Register for that with 'My OV-chip' via the website OV-chipkaart.nl. You can also request an overview via an OV chip card loading point.

You can report this on OV-chipkaart.nl or to the public transport company where you bought the OV chip card. An overview of the public transport companies can be found on our website.

• Overview of public transport companies

The amount that is deducted may differ slightly from the advice. This is because there are small differences in the exact locations of stops in the systems of the public transport companies and those of 9292.

The price charged by the public transport company is the correct one. For questions about amounts deducted, you can contact the public transport company with which you travelled.

Finding a suitable public transport pass can be a challenge, especially if you travel with various public transport companies. We are happy to help, so we created the OV Price Guide (OV Prijswijzer). With this tool, we advise you based on a number of questions about the most advantageous public transport pass for you.

You will find the OV Prijswijzer at the bottom of the travel advice in our travel planner (www.9292.nl/en). There you will see an option to click on 'Subscription for this trip' in the price calculation. The OV Prijswijzer then calculates what the most beneficial travel product is based on the travel advice you have selected. We assume then that you will travel to and from your destination in the same way. The calculation depends on your age and the number of times you travel per week or per month.

• More information about the OV Prijswijzer